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Permanent Makeup, Permanent Brows, Beauty Solutions - Stafford.
Permanent Makeup, Permanent Brows, Beauty Solutions - Stafford.
I work from a room in the Hairshop on Eastgate Street in Stafford (ST16 2NQ).
If you are having a treatment that is under 2 hours there is usually space on the kingsmead car park which is behind the salon and a 5 minute walk away.
For longer treatments you can park at the water front or riverside car parks (these are chargeable) and they are a 5-10 min walk away.
I am generally open Wed-Sat, however, my hours vary and this means I work earlier one week and later the next. I can sometimes be flexible on those days, and school holidays can affect my hours, so if you cannot find a time to suit you on my booking site we can always discuss other options.
There is currently work being done at the back of the salon, including a new ramp for wheelchair access, however this may sometimes be blocked by classes taking place.
It is very important to me that I do everything in my power to make my location accessible, but it does mean I need to communicate and arrange this with the salon owners in certain circumstances. I ask that clients give me as much information as possible so that I can take care of any accessibility issues in advance of the appointment.
For every new customer I ask you to fill out a customer record and this asks some questions with regards to any accessibility needs, including sensory issues and anxiety, so that I can make meaningful adaptations to the experience for you. This may include things like a quiet appointment, or the use of sensory aids to make you more comfortable.
The most up to date price list will always be my booking site which can be accessed here; https://trueformbeauty.book.app/
There are a few different options; if you book through my booking site you will have the option to pay a deposit or pay in full online, and this also includes the option to pay in 3 with Klarna.
I accept cards in the salon.
I accept bank transfer
I can accept cash, however, I do not keep cash on the premises so I cannot guarantee the correct change. If you are paying in cash, please ensure you have the correct amount.
For permanent makeup treatments a £50-£100 non-refundable deposit is required to secure your appointment. Deposits for other treatments are generally 20%.
Deposits can be moved once if I am given a minimum of 48 hours notice, or in exceptional circumstances (this is at my discretion).
If appointments are moved or cancelled within 48 hours of the appointment a new deposit will be required to secure another appointment.
Cancellations at least 48 hours in advance will not have to pay the full service amount, but the deposit is non-refundable.
Cancellations within 48 hours of the appointment are chargeable at the full price, and you will not be able to book again until this is paid. This policy may be waived at my discretion for exceptional circumstances.
You do not require a patch test for permanent makeup treatments, however, you may request one if you have any concerns.
For any treatments involving tints, laminations or lash lifts a patch test is required for new customers usually between 24 and 48 hours in advance of your appointment, this also applies to anyone who has not returned for a treatment within 6 months, or if I change the products I am using.
You do not have to, as anything I would ask is sent out on forms for my insurance records, however it is strongly advised so that we can check your suitability for treatment before you put down your non-refundable deposit.
There are many things that can affect suitability and this is much easier to discuss over the phone or in person than listing it out here.